Kathleen Hein is an accomplished program management professional with over 10 years of experience in strategic program management and 6 years of experience managing people and delivering enterprise-wide solutions. Hein has worked across a variety of industries including but not limited to Automotive, Entertainment, E-commerce, Non-Profit and Education. She has successfully delivered objectives in large-scale business environments such as disaster recovery from catastrophic security breach to facilitating resource, data, and operational transfers during the $72B Fox/Disney merger. Hein is enthusiastic about fostering Diversity and Inclusion and is an active leader in this regard for direct teams and organization-wide programs.

Hein's specialties include Resource/Budget Management, Developing leaders and high performers, Vendor relationship management, SDLC management from initial design to post-implementation support. She is a skilled manager with experience in Project Management, Program/PMO Leadership, and working with Outsourced Teams. She is well-versed in tools such as Jira, Confluence, Google Suite, SharePoint, MS Office, Excel, SmartSheets, Clarity, Jira, Trello, Asana, Basecamp, Visio, Omnigraffle, Tableau.

Hein studied Bachelor of Fine Arts, Graphic Design at Notre Dame College and received her MBA from UCLA Anderson School of Management, specializing in Product Management, Marketing / Entrepreneurship.

Hein's expertise includes Program and Project Management, Large-scale Process Optimization, Strategy, Cloud Technologies - AWS Cloud Practitioner, KPI Tracking, SaaS, IaaS, Executive Leadership, Client Presentation and Pitch, Contract and Deal Memo Drafting, Deal Negotiations, Staff Training and Development, Client Retention and Account Management, Strategic Partnerships, Operations Strategy, Change Management, Process Optimization, Enterprise Operations, Business Strategy, Systems Design and Implementation, B2B, C-Suite Engagement.

Her leadership skills include Collaborator, Presenter and Public Speaking, C-Suite Engagement, Team Leader and Mentor. Hein is fluent in French.