Rahul Toshniwal is an accomplished and experienced professional with over 18 years of leadership and management experience in the IT/ITES outsourcing industry. He is a visionary big-picture strategist with comprehensive knowledge of all current and emerging IT/ITES outsourcing products, services, and maintenance solutions. Rahul is skilled at process optimization, change management, and the development of highly productive business relationships. He has a proven track record of creating, deploying operational, product introduction, product marketing, staff training, and performance evaluation strategies that improve efficiency, drive sales, expand company footprint, and maximize profits. Rahul is also an effective, multi-lingual team leader and exceptional communicator with exemplary cross-regional/cross-cultural team leadership, strategy implementation, and partnership-building skills. He is a former Director, Strategic Alliances & Business Development at Icertis Inc., a former Geo Alliance Manager - EMEA at Infosys BPO Limited, and a former Channel Development Manager - South Asia & Middle East at Aspect Software, among others.