Akeem Folkes, a former Patient Operations Team Lead at ZocDoc, is seeking an opportunity to utilize his expertise in customer retention, online market strategy, product and people management. With a Bachelor of Fine Arts (BFA) in Theatre/Theater from New York University, Folkes has a diverse background ranging from house manager at Classic Stage Company to teaching fellow at Atlantic Theater Company. Additionally, he has held multiple positions at ZocDoc such as Senior Operations Associate, Provider and Patient Operations Specialist, and Operations Associate. He has also worked as an Executive Assistant at AOL and interned at roundabout theatre company and The Gage Group.