Laurent Dumont

Laurent Dumont is an accomplished professional with over 15 years of experience in Account Management, Customer Care, Sales, and CRM. He possesses global expertise and is fluent in English and French, with functional knowledge of Spanish. Laurent is known for his ability to build and nurture strong partnerships internally and externally.

Laurent is a flexible and self-motivated team player with exceptional multitasking skills and a strong work ethic. He excels in communication and is proficient in various software including Word, Excel, Access, Microsoft Dynamics CRM, Salesforce, and Photoshop. Additionally, he holds dual citizenship in the US and France.

Laurent Dumont has a diverse educational background, having studied Tourism and Travel Services Management at Instut Superieur du Tourisme, Localization at the University of Washington, and at Ecole Supérieure de Commerce de and Lycee La Martiniere.

Throughout his career, Laurent has held key roles in various organizations, including Sales Operations Representative at Coinstar, Client Success Manager at MediaPRO: Cybersecurity & Privacy Education, CRM Online Customer Success Manager at Invenio Marketing Solutions at Microsoft, and more.

Laurent's previous positions span across different industries, showcasing his adaptability and expertise in handling diverse responsibilities. His experience includes roles in client success, sales, music programming, data labeling, customer support, inside sales, and office administration.

Laurent Dumont's professional journey reflects a strong foundation in customer-centric roles and a commitment to excellence in service delivery across different sectors and industries.