UCD Michael Smurfit Graduate Business School

University College Dublin

University of Connecticut

St. Raphaela's Secondary School

Communications Manager at Vanquis Bank

Wayfair

Internal Communications Manager

• Business Partnering with the Operations Director, responsible for the largest employee base (1000+) in Vanquis and earning a seat on the Operations Director's Senior Leadership team. Invaluable experience in communicating and engaging with customer-facing employees.
• Leading the communications element of the most significant change campaign in Operations - Reward and Remuneration.
• Business Partnering with the Digital Transformation Director, engaging colleagues on Vanquis' digital journey.
• Responsible for the monthly company-wide Business Update (town hall), working closely with the Managing Director and Executive Committee.
• Leading the Covid-19 crisis communications strategy, keeping employees informed and engaged as the pandemic ensued.
• Collaborating with stakeholders on strategic campaigns including the 2021 Vanquis ad campaign and Sports & Social.
• Securing budget for the team to implement Poppulo (internal comms software tool), and extensive use of all tools including intranet, Yammer, video, print and email.

Vanquis Bank

Communications Business Partner / Manager

•       Delivering both internal and external communications for the Group and its 9,000 employees, reporting into the Head of Marketing and Communications and the Head of Investor Relations
•	Collaborating with stakeholders across the Group to deliver annual internal global communications campaigns to increase employee engagement. Regular functional partnerships were executed with HR, IT and Compliance to ensure key messaging was delivered on time, accurately and all materials were engaging and easy to follow. 
•	Working closely with the CEO, the Senior Executive Team and their Executive Assistants to ensure the global webinars, local breakfast briefings and town halls were executed flawlessly. 
•	Owning the global internal newsletter, writing the CEO’s welcome note, gathering and editing news for the Group and its divisions establishing a balanced and engaging mix of content.
•	Handling the bi-annual financial results announcement both internally and externally, including the internal flyer, all communications collateral (factsheet, infographic, results presentation), the website and social media.
•	Executing events for the Group including the annual CEO employee recognition awards and the Annual Charity Golf Day which raised vital funds for the Group’s chosen charities. This included the design of all communications collateral, speaking notes and all internal and external messaging/social media.
•	Managing the UDG Healthcare website including regular content refreshes and ensuring the bi-annual financial results pages were updated accurately.
•	Steering the social media pages from corporate/formal content to less formal, more engaging, people focussed content to grab attention of both investors and prospective employees.
•	Actively involved with the local social committee, wellness committee and global Diversity & Inclusion Network.

UDG Healthcare plc

Group Corporate Communications Executive

•	Managing a variety of Corporate and Consumer clients with sectors including beauty, lifestyle, health and hospitality. Experience in both B2B and B2C campaigns. 
•	Managing a team of 5 including signing off press releases, social media content and engaging with the team on problems and queries.
•	Account managing clients such as Alflorex Probiotics, Ieso Digital Health, MakeUp Forever, Viviscal, Pestle & Mortar, Water Wipes, Flormar, Youngblood Cosmetics, Lusty Beg Island.
•	Monthly reporting indicating key coverage, readership reach and KPIs success metrics.
•	Planning, managing and executing events including theme brainstorming, venue viewings, room styling and guest list management. Notable events included Lusty Beg InstaMeet (the first in Ireland).
•	Develop monthly social media content on behalf of clients and RDC’s internal social media accounts and collated insights and data from social media platforms.

Rachel Dalton Communications

Account Manager

• Managed client accounts 
• Planned, managed and executed events
• Developed monthly social media content on behalf of clients and RDC’s social media accounts and collated insights and data from social media platforms
• Monthly reporting & measurement indicating key coverage, readership reach and KPIs success.

Senior Account Executive

• Monthly reporting & measurement indicating key coverage, readership reach and KPIs success.
• Brand sampling
• Ensuring maximum coverage for clients 
• Press release drafting 
• Offered support to Account Manager's

Account Executive

MSc Management Class Representative

• Collaborated with both the Corporate and Consumer teams at Edelman.
• Coordinated PR campaigns for clients such as Ryanair, Mars Ireland, SuperValu, National Lottery, Nightline, Xylem, AMBER and Science Foundation Ireland.
• Completed first draft press releases for SuperValu and Xylem. 
• Communicated through follow-up calls with media regarding press releases, event bookings and RSVP's.
• Hosted at a Consumer event for National Lottery.
• Compiled information from media monitoring- coverage booklet updates and crisis management monitoring.
• Completed research such as updating media lists, a media audit, market research and new / potential client research.

Edelman

Corporate Communications and Public Relations Intern

• Implemented PR campaigns for clients such as Panasonic, Hasbro, MS Ireland, AIB Merchant Services.
•   Completed media monitoring
•   Summarised research such as updating media lists, client research, market research and media personalities.
•   Compiled a PR Report for MS Ireland
•   Administered a full media evaluation for ITICA
•   Helped coordinate events for clients such as AIB Merchant Services and MS Ireland.

PR Wise

Marketing Communications and Public Relations Intern

•	Coordinated and reviewed contracts and policies for consistency, accuracy, and completeness.
•	Ensured effective communication among the HR Team.
•	Communicated with customers through answering the phones and dealing with queries effectively.
•	Evaluated and tested the Customer Relationship Management system

Canavan Byrne

Human Resources Intern and IT Support Worker

Through my voluntary work with UCD St Vincent de Paul, I was elected Marketing Officer of Wishmakers on Campus which aims to raise funds and awareness of Make-A-Wish foundation. We marketed ourselves and Make-A-Wish around the UCD campus and often held events to raise funds and awareness of the charity. We successfully received societal recognition in UCD which means we are now an official society. I am an official volunteer with Make-A-Wish Foundation

Make-A-Wish foundation Ireland

Marketing Officer

•	Worked on SAGE accounts, produced the new price list and designed their new website. 
•	Received SEO experience.
•	Communicated with customers on a regualar basis. 
•	Provided mentoring and training to other staff members.
•	Processed orders, preparing or receiveing deliveries, unpacking and re-shelving or storing stock.

Moira Halpin