Georgia State University

Lakeside High School

Director Of Merchandising at Pivotal Retail Group

Atlanta, Georgia, United States

Joined the organization to lead the Merchandising Division, which includes Project Management of remodels for a large national retailer.PRG offers a Project Execution Model, which can coordinate all parties involved in the execution of high-volume rollouts, retrofits, resets or new stores. Our Project Management approach enables us to customize a solution to ensure delivery of client needs. PRG can lead the way by working with Visual department fulfillment, fixture manufacturers, procurement, merchandising, and reset labor teams to coordinate and communicate details of the upcoming project.

Pivotal Retail Group

Director Of Merchandising

This is a LinkedIn group for Field Operations professionals, from the Retail Field Marketing sector to Retail Store Operations to share ideas and articles about what makes you successful in what we do!Field Operations - it is a vast group of hardworking individuals who work tirelessly to add value and create market share. How do you build relationships? How do you overcome merchandising objections at retail? Aside from all "sales" benefits, what is it that makes a specific rep in the field successful day after day?

Field Operations Leaders Unite!

Field Operations Consultant and LinkedIn Group Leader

Assumed VP of Field Operations role, managing the largest remodel program in the company to improve operations, create profitability, and to drive client satisfaction through a high level of execution across the country.Projects & Accomplishments:•	Lead the operation of a large retail remodel program, accomplishing over a 9-month period almost 700 remodels. Lead a team of four (4) Field Managers, 25 Project Managers, and 300+ F/T Traveling Merchandising representatives. Executed all projects in a combined environment of W2-‘s associates as well as utilization of temporary labor in all markets •	Generated $15MM in revenue through execution of remodel program, while improving profitability by 75% by creating operational and geographic improvements to the program

Driveline Retail Merchandising

Vice President of Field Operations

Joined the company originally as a VP of Business Development, seeking out revenue opportunities by offering merchandising services to major retailers across the United States.Projects & Accomplishments:•	Executed trade show execution plan, building relationships at such events as Storepoint and NRF, among others. Developed marketing materials as part of the overall business development strategy.

Vice President Of Business Development

Executed at high level dual roles for the company, both in the areas of Operations and Client/Business Development. Lead large operational teams with functions including Client Services/Account Management, Scheduling, Support, and Field Operations simultaneously while leading client and business development. Focus was to provide staffing for retail partners executing large merchandising projects, as well as store remodels.

Set and Service Resources

Vice President Sales at Set and Service Resources - Labor Needs Simplified

Lead Operational functions including Field Operations and Execution, Client Services/Account Management, Field Support, and Scheduling functions to provide on-demand staffing in the areas of Retail, Warehousing, Hospitality, Office/Clerical, Repair/Maintenance, Lodging Services, and Transportation. Highlights include:* Local Coverage in all 50 states* All Field Associates W-2'd with completed background checks* Representatives available 24X7 to service your needs* Over 325,000 candidate profiles in our database; over 15,000 active candidatesWe Take Care Of:* Interviewing* Background Checks* Drug Screens* Unemployment, state and federal taxes* FICA* Workers' Compensation* Year-end W2 MailingsCall me at (404) 384-0276 or email at <a href="mailto:dginn@sasrlink.com">dginn@sasrlink.com</a> and lets discuss how we can solve your staffing needs!

Vice President Operations

Leading new business development efforts to provide on-demand staffing in the areas of Retail, Warehousing, Hospitality, Office/Clerical, Repair/Maintenance, Lodging Services, and Transportation. Highlights include:* Local Coverage in all 50 states* All Field Associates W-2'd with completed background checks* Representatives available 24X7 to service your needs* Over 325,000 candidate profiles in our database; over 15,000 active candidatesWe Take Care Of:* Interviewing* Background Checks* Drug Screens* Unemployment, state and federal taxes* FICA* Workers' Compensation* Year-end W2 MailingsCall me at (404) 384-0276 or email at <a href="mailto:dginn@sasrlink.com">dginn@sasrlink.com</a> and lets discuss how we can solve your staffing needs!

Vice President Client Development

Head of Client Development

Achieved in all aspects of external business development, with verticals that include Consumer Electronics, CPG, Home Automation (IoT), and Sporting Goods. Maximized the performance of a team of executive level consultants to drive business development efforts with emerging retail/start-ups, international growth in Latin America, and Home Technology Services. Provide operational guidance and acumen to execute programs, as well as close collaboration with marketing efforts to ensure consistent messaging to all of our clients. Projects & Accomplishments:•	Developed trade show execution plan, building relationships at such events as CES, NRF, Home & Housewares Show, Globalshop, and MWC/CTIA among others. Collaborating with marketing team to effectively utilize trade shows as part of the overall business development strategy. •	Developed a strategy utilizing web demonstrations and LinkedIn marketing to show the differentiators of TROC’s Mobile Insight products•	Development of social media strategy utilizing such platforms as LinkedIn•	Member of the 2017-2018 Communications Committee with the Consumer Technology Association

T-ROC - The Revenue Optimization Companies

Director Of Business Development

Responsible for developing program launches at retail, including program structure, staffing needs and execution, as well as client services management. Established marketing plans to introduce the company to North American retail. Execute Business Development duties, as well as cultivate existing relationships for growth.Projects & Accomplishments:* Launched retail Assisted Sales program with prominent language learning software provider; established program KPI's as well as standards for operational excellence* Led nationwide merchandising programs for clients in the CPG space, as well as consumer electronics* Developed recruiting/sourcing processes for launch of a nationwide program with a major cellphone service provider in the pre-paid arena. Identified candidates and made hiring decisions for all field personnel.

SalesMakers, Inc.

Senior Director Client Services

Accomplished responsibility for managing the field services operations of the company in the United States and Canada, Europe, Central and South America, Asia, and Australia/New Zealand while leading a team of 1,000+ Retail Field Technicians worldwide to execute merchandising and repair activities for clients in the consumer electronics and retailing industries. Leading Client Service activities for both internal and external constituencies worldwide, handling response to RFP’s, program costing/profitability models, and launch practices.Projects & Accomplishments:•	Oversaw 1000 field reps who executed 125,000 retail store site visits annually with an on-time completion rate of 99.7%. This raised the confidence level of our clients while improving the company reputation.•	Improved site visit completion rate from 65% to 95% while reducing SLA performance from 12 days down to 3.4 days, thus creating additional revenue opportunities from existing clients.•	Led recruiting/sourcing initiatives to convert 400+ Field Technicians from a 1099 status to a W2 environment without any negative effects on execution.

Mobile Technologies Inc. (MTI)

Global Field Operations Manager, Global Services

Directed operations and brand development initiatives for a prominent Smartphone manufacturer while leading a team of 400+ field service representatives. Developed and executed targeted regional marketing plans to bring together corporate programs and regional opportunities via activities such as targeted campaigns, field events, executive programs, tradeshows, customer references, industry associations, partner collaboration and telemarketing initiatives.  Identified/ networked with reliable distributors/ channel partners; resulting in deeper market penetration and wider market reach. Managed brand space in the retail channel to ensure high visibility.Projects & Accomplishments:•	Executed 75,000 retail store visits annually with a completion rate of 99.2%.•	Managed programs in a leveraged/syndicated environment which contributed to high execution rates while reducing operating costs for clients which included Adobe, Palm, HP, Clearwire, Cricket, among others•	Successfully launched a new CRM tool for entire field team, including training events while ensuring data integrity.

MarketSource Inc.

National Field Manager

Provide strategic vision, planning and execution to build a world-class customer-centric field services division. Manage overall selection, preparation and training of the field service staff focused on in-store relationship building and execution. In charge of merchandising activities, demo day activities, P&L/Budgeting, performance analysis, and developing policies, procedures, and processing guidelines to increase productivity and efficiency. Led a team of 400 field specialists located throughout the United States.Projects & Accomplishments:•	Instituted/published monthly newsletter to communicate directives and expectations to all field teams.•	Established a territory management structure using mapping software and demographic data to establish a scalable business unit.

Creative Channel Services

Director, Field Services

Planned & conceptualized various strategies to achieve business goals including strategic/tactical planning, key account management, field operations, team development, merchandising activities, P&L/Budgeting, performance analysis, and developing policies, procedures, and processing guidelines aimed towards the growth in business volumes as well as profitability, ensuring the usage of modernized tools of development, expansion and diversification as per the need and resources available. Responsible for strategy planning for enhancing brand image, acceptability and positioning, resulting in increased sales and consistent growth in business opportunities. Developed and implemented field management newsletter, incentive programs, and standard operational protocols.Projects & Accomplishments:•	Led nationwide team of $25MM program consisting of four regional field managers, 24 district managers, and 500 field specialists located throughout the United States and the Caribbean Islands. •	Spearheaded service with new retail partners including Meijer, Sears, and Circuit City.•	Increased overall performance resulting in a new region, six new districts, and development of new positions.•	Led returns initiative exceeding 500,000 units of DVD/VHS products over a span of 18 months.•	Recognized for earning the best compliance field call throughout the company with a 99.8% completion rate based on 150,000 retail field calls.•	Led program that hired and trained 800+ merchandising specialists within three weeks as Regional Field Manager.•	Reduced turnover rate by creating and implementing behavior-based interviewing via open-ended questioning techniques that acquired stronger merchandising specialists.•	Drove field call compliance standard to 100% or “not at all” by instituting innovative back-up plans.•	Created and launched field focus groups within the areas of IT, client services, asset management, recruiting, and training.

David Ginn

David Ginn