Charles Hannabarger is a business and process improvement consultant with extensive experience in assessing business systems and processes for opportunities, designing improvement strategies and initiatives, and working closely with client personnel to implement, lead and manage improvements for sustainability. He is a certified Lean Six Sigma Master Black Belt for both DMAIC and DfSS, a SCRUM Master, Project Manager, and Balanced Scorecard expert. He has a proven history of delivering significant measurable ROI and improvement results in both the private and public sectors, working with companies such as AT&T, Ford Motor, GlaxoSmithKline, Samsung, and the US Army and Navy. He specializes in balanced management systems, strategic planning, lean manufacturing, Six Sigma, project and program management, and team leadership and facilitation. He is the founder and CEO of Charles Hannabarger Consulting, PSI Associates, and Balanced Management Systems.