Concepcion L. Tuma is a seasoned human resources professional with over 15 years of experience. She has expertise in compliance, system implementation, training and development, policies and procedures, employee relations and consulting. She is a published author and public speaker and received the Human Resource Professional of the Year award in 2011. Concepcion is an active member of the Society for Human Resource Management, Greater Miami Human Resource Management, and Delta Epsilon Iota. She has volunteered her time with community-based organizations as an instructor and guest lecturer. Concepcion holds a Master's Degree in Human Resource Management from Florida International University (FIU), and has a PHR certification from The Society of Human Resource Management. Her specialties include training and development, policies & procedures, compliance and federal regulations, employee relations, consulting, communication, conflict resolution, mediation, recruiting, executive management, and leadership development. Fully bilingual in English and Spanish.