WHAT WE DO: We assist telecom and technology service providers in achieving scalable operational excellence by leveraging our deep functional expertise and proven methods. Our clients enjoy higher degrees of customer engagement, reduced operating costs, and market agility.

WE WORK WITH: Over the years, we have had the pleasure of collaborating with the largest Telecomm, MSOs, MNOs, Service Providers, Systems Integrators, and associated OEMs in the world. Our clients deliver services to the largest enterprise businesses around the globe. For success, the delivery must be pitch-perfect. That is what we help our clients achieve.

WHY IT WORKS: The common thread across all varieties of service providers is PROCESS. The business will always function better as the process achieves excellence. We are successful in accelerating our client's momentum by accelerating its critical strategic process. We do that with deep experience, critical thinking, and world-class tools.

WHAT MAKES US DIFFERENT: We are experts in operational management. With four decades of deep functional experience and accomplishments, there is not much we haven't seen. There are many, many ways to do process engineering wrong and only one way to do it right. Our tool chest of methods makes it nearly impossible for inefficiency and waste to hide.

HOW IT WORKS: Our approach is called Operations Science, which is a fact-based and refined collection of methods and tools, including the best of Six Sigma, Statistical Process Control, Balanced Scorecards, Business Process Improvement, and Business Intelligence. Combined, they serve to remove friction from your processes, bring them under control, and provide clear and concise priorities for ongoing improvement. Operations Science creates a culture of continuous improvement. In short, it is a system for achieving operations excellence.

Finance and Financial Management Services

Liberal Arts and Sciences/Liberal Studies