Randall Szajna is a successful Senior Technical Executive with over 20 years of experience in leading high-performing IT departments. With a Bachelor of Science degree in Information Technology from the University of Phoenix, Szajna has excelled as a change agent, visionary, and critical thinker capable of evaluating and responding to diverse IT issues. He is a proactive leader, coach, and mentor who can gain employee confidence and utilize their talents and knowledge to optimize business operations, elevate productivity, and boost revenue. Szajna has expertise in vendor management, SLA management, Lean/Six Sigma process improvement, incident/recovery management, project management, problem management, international management, and strategic/tactical planning.

Prior to launching his own business, CertainIT, Szajna served as Director Global Service Transition at Sungard Availability Services, IT/IS Manager at DHL, IT Manager at Citibank, IT Manager at Cavalry Investments, IT Manager at Bank One, and Pharmacy Tech at Saliba's LTC Pharmacy.