Orlena Vongkaysone is a seasoned Medical Hearing Device professional with over a decade of experience. Her professional journey has enabled her to balance the demands of major accounts, while maintaining a high level of integrity. Orlena has been very effective in establishing trust, building loyalty, and nurturing long-term business relationships with partners and counterparts in various organizations.

She studied Business Management, Marketing, and Related Support Services at Normandale Community College, and received an Associate's Degree in Business Administration and Management, General, from North Hennepin Community College.

Orlena has held various positions in her career, starting as a Customer Services Representative at CPP North America LLC. She then went on to become a Materials Coordinator, Customer Care Representative, and a Customer Advisor at ReSound. Currently, she is a Coordinator of Strategic Accounts at ReSound. Her wealth of experience has proven to be invaluable in her various roles, and she has been the go-to person in addressing the needs of major accounts while satisfying the organization's demand.