Jean-Claude Mechiche boasts 25 years of experience in integrating IT services in top French ESN-SSII companies. He has served in various positions ranging from engineering to project management, mainly in IT supervision and hypervision in systems, network, and application infrastructure. He also has experience in e-commerce integration, ITSM management, and ITIL Service Management. Mechiche has an accreditation in avant-vente at ServiceNow and studied BMC Performance Manager, Unix & language C, ITIL Foundation, and ITIL Service Manager (Support) at EXIN. He also earned a degree from the Ecole centrale d'Electronique.

Mechiche has held various leadership roles such as Practice Manager Digital Enterprise Service Management at Econocom, Directeur de projet supervision/hypervision IT at LINKBYNET, Directeur de projet ITSM, Manager pole Supervision & Hypervision IT at Devoteam, and others. His expertise in ITSM and ITIL service management is evident in his role as Directeur Practice Smart Automation ESM/ITSM at inetum, where he models and integrates IT service processes.