Justin Kirkey, a seasoned UX designer with a keen interest in systems-thinking and human factors engineering sets out to bring about a delightful user experience while meeting business objectives. With over 10 years of industry experience, Justin has worked with various reputed clients across diverse industries like healthcare, aviation, manufacturing, and consumer-oriented companies like Ford, Jeep, Chrysler, TD Bank, and Metrolinx/PRESTO. Justin completed his BASc in Industrial Engineering from the University of Toronto. He brings a human-centered focus to his projects and has expertise in Journey/Experience Mapping, Service Blueprinting, User Requirement Gathering & Analysis, Style Guides & UI Documentation, and Usability Testing.

Justin has held several leadership roles throughout his career, including Product Design Lead at ExperiencePoint, Service & Interaction Design Lead at Fjord, Manager, Product Design at Synaptive Medical, User Experience Lead at Healthcare Human Factors, and Associate Director, Experience Design at Healthcare Human Factors. Justin's passion lies in marrying human-centered design tactics with creative flair to create a user experience that exceeds expectations.