Hellen Ribeiro

Hellen Ribeiro is a highly skilled professional with a successful track record in the customer service industry. She specializes in completing payable and receivable transactions, sorting documents, and generating financial reports.

With an MBA in Business Administration and Management from the University of Wales Trinity Saint David, Hellen has gained extensive knowledge of establishing solid and trusting relationships through exceptional communication and interpersonal skills. Her remarkable ability to balance multiple tasks within fast-paced, deadline-driven, and customer-facing environments has earned her a reputation for delivering top-flight customer service and satisfaction.

Hellen has held several positions at Wix.com, including Customer Care Team Lead, Customer Care Mentor, and Customer Care Expert. She has also worked in various capacities at Gotham Restaurant/Conrad Hotel Dublin/Camden Rotisserie/Everleigh Garden, Bright - Idiomas Language School. In these roles, she has filed sensitive documents, answered phones, maintained records, ensured a high level of documentation/process assurance and built long-lasting relationships with clients.

Overall, Hellen's customer-centric mindset and expertise in financial management make her a valuable asset to any organization.