Shelly Martin is an experienced Continuous Improvement Consultant who has spent the majority of her career working in the insurance industry. With a Bachelor's degree focused on Communication for Business from Florida State University, Martin has developed notable skills in coaching, process improvement, leadership, problem solving, analytical skills, and critical thinking. Martin is a seasoned operations professional who has worked at Allstate as a Claim Service Leader, Sinkhole and Litigation Adjuster, and a National Catastrophe Team member. Currently, Martin is on the Continuous Improvement Enterprise Engagement Team at Allstate.