Harrow Technical College & Art

Harrow College

20,400+ connections, Retired but open to local offers

Red Lodge, England, United Kingdom

Retired

Retired but open to genuine local propositions

Reported to Head of ICT & Informatics. Managed  GP system upgrades (GP Systems of Choice)
- Managed EMIS Web upgrades +  Summary Care Records (SCR), at several GP practices.
- PMO - Updated business case and PID, Managed GP system changes. Updated  Disaster Recovery Plans
- Change Management, liaised with suppliers & IT departments. Supported GP System changes and updates.
- Created dashboard to track status of CCG Tenders.
- Updated IT asset database used in tendering for possible transition of support services from current supplier (NSFT).

Suffolk NHS Clinical Commissioning Group (CCG)

GP IT Project Manager

Reported to the Head of IT.
- Updated support documentation for Clinical IT systems and day to day management regarding key business change projects ensured that transition processes were in place to ITIL v3 standards.
- Deputised for IT Manager. Worked with Service managers, Department heads and Business Change Team.
- Reviewed and revised policies & procedures affected by changes to IT systems and related processes.
- VitalPAC (eObservations), Sunquest ICE Order Comms, BigHand Digital Dictation, Canon UniFLOW MFD

Papworth Trust

IT Consultant - Systems Administration

Reported to the Head of ICT & Informatics. Project Management for GP systems. EMIS Web.
- Change Management - directed and advised GP Practice Managers undertaking GP Practice system changes.
- Provided authority to proceed for SystmOne upgrade project stages.
- Other projects - GP2GP, ICE, TPP (Transforming Pathology Partnership), SCR, etc.
- NHS Information governance and full Prince 2 methodology – updated Business case, PID, Project Plans, Risk & Issue logs, Highlight reports, Lessons learned, Business Continuity/Disaster Recovery Planning, etc.
- Conducted feasibility / options appraisal for procurement / tender for GP Referral Management Decision Support software – Pathfinder-RF, MoM, etc.

Project Manager

- Managed multiple concurrent projects covering the UK, implementing FORUM an Ophthalmology Image & Data management, archiving & viewing system (PACS) with DICOM interfaces to diagnostic instruments plus integration with hospital EMR/HIS/PAS systems via HL7 or XML messaging.
- Developed business case & PID documentation.
- On-site Implementation of FORUM projects at multiple NHS UK hospitals & Optometrists.
- Change management, issue management, stakeholder management and communication.
- UK SALES CHAMPION - Sales Support - Presentations to customers and solutions mapping of client needs

Carl Zeiss Ltd

Programme / Project Management - Consultant, Networking & Connectivity

Reported to Head of Operations
- Project Assurance IM&T SME (IT & Technology Subject Matter Expert).
- Providing IT/Technical consultancy and project assurance for NHS IT projects.
- Project Assurance Manager on Project Board - review, assure and validate project and technical documentation, contract specifications and schedules regarding IM&T requirements for implementation and upgrades to Independent Sector Treatment Centres (ISTC).
- System C Medway Proxima (PAS) interfacing with NHS Trust systems (Lorenzo PAS), Order Comms (Anglia ICE – Pathology & Radiology results), Electronic Discharge (EDS – via Indigo4), Ophthalmology Screening (ORION), Connecting for Health spine systems and services, etc.

UK Department of Health

Senior Consultant - Project Assurance - IM&T SME

- Reported to the Managing Director. Designed, agreed & implemented UK Project Management processes, procedures and documentation (PMO) - Business Case, PID, etc.
- Change & Product Management  - Agreed UK strategies with MD and Head of Medical Division.
- Provided feedback of UK customer requirements and comments on features and usability suggestions to global product management.
- Completed Initial implementations and provided sales product training.
- Defined the UK product offerings and rolling out the internal processes, project planning and implementation processes for networked or interconnected healthcare devices at Carl Zeiss”
- Provided crucial input and expertise that allowed establishment of the network and connectivity business. In addition ensured that the infrastructure for support of networked installations was successfully put in place”
- continually demonstrated great knowledge and understanding of complex issues ensuring the sales team can move forward”
- UK SALES CHAMPION - Sales Support - Presentations to customers, solutions mapping of client needs

Reported to the Managing Director.
- Document & test initial software release of Image Exchange Portal (IEP)
- Scope features and benefits for next release.
- Matrix manage software developers to deliver working and stable software.
- IEP provides a quick secure PACS to PACS transfer of radiological images and reports between Healthcare organizations’ using a web based user interface and a secure Virtual Private Network across the N3 network. Imaging and reporting workflow with PAS/RIS and PACS interfacing using DICOM and HL7 protocols. Working to ISO9000 quality and ISO27000 security standards in an NHS Information Governance environment.

Burnbank  -  (now owned by Sectra)

Project Manager (4 week CONTRACT)

Reported to the Managing Director.
Project Managing multiple concurrent Implementations of NHS Diabetic Retinopathy Screening solutions across UK.
Managed the end-to-end solution from requirements definition to post implementation support.
Liaised with and co-ordinated NHS clinicians, IT departments and internal staff to plan and implement screening workflow for diabetic patient care pathways, diagnostic image storage and historical data imports. Microsoft Dot Net application using Windows Server, SQL, IIS, HL7v3 or XML  messages.
- Project managed multiple concurrent implementations - planning, implementing, controlling and monitoring.
- Verified the site Solution Design (SD) and the Project Initiation Document (PID)
- Managed project risks and issues (RAID) with contingency planning and issue escalation.
- Monitored overall progress and use of resources, initiating corrective actions where necessary
- Reported to the project executive and project board through highlight reports and meetings as required
- Agreed technical deployment and quality strategy with customer and internal staff and the project executive
- Applications Consultant – installed, configured, generated SQL and batch scripts, etc.
- Obtained customer sign offs, project closure reports and handed over to service for business as usual support.
- Prepared and presented end user training for clinicians, administrators and local IT

Digital Healthcare

Project Manager / Applications Consultant

CONSULTANT Assigned to FUJITSU Services as TECHNICAL DESIGN AUTHORITY (TDA) / TECHNICAL PROJECT MANAGER – Planning the Cerner Care Records System (CRS) for Kent on the NHS CfH/NPfIT Project. Reporting to the Deployment Project Manager. Change management of all technical aspects of project.
Change Management  - Liaising with clinicians and NHS IT personnel.
- Champion the technical architecture and details of the NHS Trust Solution(s) and co-ordinate all aspects of the LSP solution, including technical infrastructure, data flows, message flows, workflow, process, interfaces, integration, migration data mapping and quality checking and change management.
- Analysed existing systems within the care-setting to ensure the design of the solution was within the capability of the Fujitsu architecture and compatible with the ‘To Be’ design including capacity performance analysis
- Evaluated existing data and escalate any major data quality issues and ensure their resolution
- Monitored progress of NHS Trusts data files mapping and migration and feedback results of assessment
- Responsible for all agreed technical tasks in the project plan plus remedial actions and recommendations.

CONSULTANT

Reported to the Programme Manager and Customer Services Director.
- Directed a multidiscipline team, (product support, implementation and training), writing system and integration test scripts to prove solution complied with NHS requirements.
- Provided 3rd line support for PACS. Worked in the Professional Services Group.
- Member of the PACS Product Steering Group evaluating change requests and applying specialist clinical, administrative, technical knowledge and practical experience to influence future system design and strategy.
- Trained new sales, support and implementation staff including presenting training material on DICOM.
- Liaised with CSC and internal Testing, Sales, Training, Development and System Architects to resolve technical and usability issues.
- Monitored issues in all care professions and associated clinical/administrative practices relating to PACS. Integration with external systems including HSS and Kodak RIS Systems.
- Clinical messaging and Interfacing using DICOM, HL7 CIFS, WebDAV, XML and HTTP.

ComMedica

PROJECT MANAGER  / 3RD LINE SUPPORT

Worked in the Technical Support Group providing Project & Technical Support in various roles including:
- TECHNICAL IMPLEMENTATION LEADER  - Project Management, Implementing Remote Service Network (RSN) in the UK, using NHS Net connections , firewalls & Routers to implement the remote support solution.
- TECHNICAL CONSULTANT OB Tracevue (Perinatal Maternity system) sales & project support including pre & post sales site visits, installation & support.  Liaised with McKessan to resolve Integration issues with PAS HL7 v2 messaging. Presented administrator and user training. Liaised with factory in Germany to resolve customer issues.
- MEDICAL IT 3RD LINE SUPPORT – Ultrasound, Maternity, Critical Care System and PACS Medical IT systems. Remote & On-site installation & support of PACS systems. Generated SQL and batch scripts. HIS/RIS/CIS interfacing (HL7 and DICOM).
- Assisted with proof of concept demonstrations for NHS National Program (NPfIT/CfH).

Philips Medical Systems

TECHNICAL IMPLEMENTATION LEADER  / MEDICAL IT SUPPORT

Sales and marketing to end users and businesses, including direct sales and 3rd party sales agents. Sales of refurbished ex-lease and 2nd user computer systems and peripherals. Trading within the UK and Europe, dealing with a broad range of customers and maximising the opportunities for value add to items for resale.  Ensuring any customer issues were resolved professionally and promptly. Provided pre-sales consultancy and post-sales technical support as required. Recruitment, training and motivation of technical staff.

LauLind

Co-Director

TECHNICAL CONSULTANT on short term Contracts for National and Multi-National Companies.

Gordon Auld

Sales, marketing, procurement and refurbishment of computers and test equipment. Fully responsible for all business functions with full profit and loss responsibility. Sales Negotiations with a broad range of customers and suppliers.  Maximising value add. Marketing, advertising, pre-sales and post-sales consultancy. Configuration and after sales support. Implemented an office move from High Wycombe to Dorset. Implemented a retail outlet in Ringwood, Hampshire. Setup a shareware bulletin board service on an 0891 premium rate number. Designed and implemented an Internet web site.

BYMAX Ltd

MANAGING DIRECTOR

TECHNICAL MANAGER - Reporting directly to the Managing Director, managing staff over two sites. Sales of Ex-Rental Equipment plus Procurement of equipment for urgent rentals and sales. Service management responsibility  ensuring professional, efficient and timely technical services, 3rd party supplier liaison and monitoring of agreed service levels. Responsible for all Logistics and Asset controls – ensuring timely deliveries and efficient stock control, and staffing levels plus staff performance monitoring, reviews, training and development with budget responsibility.
Jan’85 - Jan’86.  SALES ENGINEER Berks, Bucks, Oxon, Avon, Wilts, Dorset, Somerset, Devon and Cornwall. Major account management for British Aerospace.  Rental sales of Test & Measurement equipment, Development Systems, Emulators, ATE Systems, PC Systems and peripherals. Cold calling and existing accounts management. My target was £300,000 I achieved £398,464.

ATS TechniRent Ltd

TECHNICAL MANAGER

Previous Roles ...
Intel – European Product Specialist – Mainframe memory cache system   - 3 years
Rose Beale Associates – Recruitment Consultant,                                                 - 3 months  (Company closed)
NAS – Mainframe customer support – Field Service                                              - 1 year
Memorex – Mainframe customer support – Field Service                                    - 1 year
IBM – Mainframe customer support – Field Service,                                             -  1 year
British Telecom – Exchange construction / Project Management                   -  9 years