Lynn Jobe has over 30 years of experience implementing customer experience and customer engagement strategies. She has worked with many of the world's top brands, helping them transform their customer experience. Lynn understands the importance of relevant, personalized, consistent, and frictionless experiences. Her mission is to bring her expertise in customer experience to the healthcare landscape, focusing on effective patient and physician experiences. She has a BA in Organizational Communication from the University of South Florida.

Throughout her career, Lynn worked in various companies, including SundaySky, LivePerson, Needle, Lithium Technologies, Nexidia, Convergys, Intervoice, VoiceCom, and NCR. Her proficiencies include customer experience, customer engagement, SaaS, and cloud-based technologies.