Jacquie Macdonald is a highly skilled and dynamic transformation leader with a diverse track record in Financial Services, making change 'sticky' by ensuring the business is at the heart of it. With her passion for delivering client value, she has led multidisciplinary teams in programme design, implementation, rescue, and assurance across various sectors. Besides, she is experienced in regulatory change, agile transformation, business readiness, people, and organisational change, customer migration, and performance improvement. Jacquie's reputation for integrity, resilience, energy and strong relationships is well known, and she has worked with senior leaders, multi-located teams, and third parties.

Jacquie studied Politics at the University of Bristol and has served as Managing Consultant at Harmonic Limited, Director, Delivery Lead, Financial Services at Instarsolutions, Programme Management Financial Services, Global OD, FATCA, Banking Integration, IT Transformation at Ernst & Young, Senior Business Consultant at Syntegra Consulting at BT - Global Services, and Project Manager Learning and Development, Barclays University at Barclays Bank.