Audley Dean is a seasoned operations executive with expertise in customer-facing and back-office processes in diverse industries such as telecommunications, digital content distribution, and eCommerce. She has a track record of optimizing resources and executing effective service delivery strategies. She has experience leading technical teams in dynamic environments and is skilled in providing leadership through organizational change. Audley has a Master of Business Administration from Kennesaw State University - Michael J. Coles College of Business and educational experience at Calabar HS. She has held executive positions at BMC Software, Blackbaud, SmartDrive Systems, Entriq, iBeam Inc, Azalea Consulting, and INTERVU (now Akamai) and director positions at Sprint.