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Summarize Yoram Dagan’s background before I meet with them

Yoram Dagan

VP Customer Success at Fornova
Israel
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Yoram Dagan is an accomplished VP of Customer Success with a rich background in the cyber security, travel tech, and internet industries. He possesses a strong drive and motivation to deliver top-notch customer service and enhance customer journey experiences. Yoram has a proven track record in customer retention and expansion, excelling in areas such as consulting, scoping, Customer Relationship Management (CRM), team building, leadership, management, pre-sales, cloud technology (SaaS), and Big Data.

In his professional journey, Yoram held significant roles such as VP Customer Success at Fornova, Director of Customer Service at Nyotron, Project Manager in the Professional Services Group at SafeNet, Level-3 Technical Support Manager at SafeNet, Customer Services Manager at Aladdin Knowledge Systems, Project Manager for network security projects at We Secure, and Customer Service Engineer at Aladdin Knowledge Systems.

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