Drew Harmon is a talented content strategist, writer, and video producer with extensive experience in customer service, project management, and social media. He is a graduate of Michigan State University, where he studied Broadcast Journalism. Drew has worked for several top organizations, including Twitter, Spoke, and Datanyze Inc. He has a proven track record of creating engaging and informative content that helps customers understand product capabilities, reduces support contacts, and increases user resources. Drew's expertise includes writing, video production, customer support, project management, and public speaking. He is skilled in using various technology platforms such as Intercom, Zendesk, G Suite, Final Cut Pro, and Salesforce.