Shai Dekel

Shai Dekel is a goal-oriented senior manager with over 15 years of experience in service operations and project management. He excels in leading and implementing cross-company processes and methodologies, with extensive knowledge of complex system architectures.

With a B.Sc in Information Systems and Computer Science, summa cum laude from Pace University, and certification as a Certified Electronic Technician from Yigal Alon College, Shai brings a strong educational background to his professional endeavors.

Shai has held key roles in various organizations, including Head of Cloud SRE at BMC Software, Director of Customer Care Media and Telecom at Kaltura, Technical Operations Manager at Pitney Bowes, NOC Manager at Pitney Bowes, Service Operations and Support Manager at IXI Mobile, IT Manager at Hebrew Educational Society (JCC), Technical Support Team Leader at the Government of Israel Ministry of Defense, Electronic Technician at Eligal Laboratories Inc, and Quota Analyst at Army Service.

His key aptitudes include a broad perspective combined with attention to detail, the ability to rally and motivate people, adeptness in adjusting dynamically to changing priorities, expertise in risk management and business analysis, the skill to translate raw data into actionable insights, and the capability to provide accurate project progress analysis and innovative solutions.