Peter Brown is a veteran software technical writer with over two decades of experience in the high-tech industry, based in Waterloo Region. With a Mathematics degree from the University of Waterloo, he specialized in technical writing, English, Rhetoric & Professional Writing. Throughout his professional life, Peter has worked with software development teams, following agile scrum methodologies to produce content that provides a fantastic user experience. He specializes in writing for end-users, technicians, administrators, and programmers in any medium, from online help, web content, and user manuals to API guides and customer support articles.

Peter has excellent experience working alongside software product development teams, always aiming to enhance user assistance and user experience by delivering the right content at the right time. He adds value by interviewing subject matter experts and turning their technical knowledge into straightforward instructions for users to accomplish their goals.

Peter's other skills include editing, writing in various styles and tones, working with translation and production vendors, and crafting B2B marketing material for high-tech clients. Peter worked at NetSuite as Team Lead, Technical Publications, and Oracle as Manager, Technical Writing. In his free time, he was a Freelance sports journalist at Waterloo Region Record and Editor in Chief at Imprint Publications, University of Waterloo.