Andrew McInnes is a seasoned professional with a diverse background in customer experience, product marketing, and sales. He holds a degree in History from Boston University and has worked at various organizations in the customer experience and marketing domain. Andrew has served as the Vice President of Customer Strategy at Pointillist, where he led cross-functional teams to build personalized customer journeys for various clients. Prior to that, he was the Director of Sales at Maritzcx and held several roles at Forrester Research as a Customer Experience Analyst and Research Associate. Andrew has also worked as a Client Service Assistant at Wellington Management.

Andrew's expertise lies in developing strategies that enhance customer experience and drive significant business growth. He has a proven track record of leveraging customer insights to create streamlined customer journeys and powerful product offerings. With his rich background in customer experience, product and partner marketing, and sales management, Andrew is a versatile professional that companies can rely on to deliver results.