Vishal Tiwari is a customer service and technical enthusiast with an educational background in commerce. He has years of experience working for global service providers, where he has honed his skills in customer service excellence and internet passive search. Tiwari is well-versed in handling customer queries with empathy and professionalism, which has made him a valuable asset in the service industry. Along with customer service, he is also interested in technical aspects and is self-trained in computer technology.

Tiwari has worked as a Senior Consultant at Sutherland Global Services, where he handled various customer service processes. Prior to that, he was a Senior Customer Service Associate at Firstsource Solutions Limited and a Research Associate at eCybergurus Inc.