Miriam Reid

Miriam Reid is a highly-accomplished strategic management professional with expertise in executing operation-critical transformation and mobilisation strategies to enhance performance and achieve future vision.

She has a demonstrable track record of shaping corporate strategy, leading high-profile project change programs, enhancing customer experience, and improving bottom-line performance.

Miriam excels in stakeholder engagement, relationship management, strategy development, multi-functional transformation, and project management. She is skilled in problem-solving, negotiation, influencing, conflict management, and prioritization.

With a background in Lean Management, she is proficient in embedding lean working practices, identifying cost efficiencies, controlling P&L, and driving operational improvements.

Miriam holds a Master's degree in Economics from Ekonomicka Univerzita, Bratislava, an Executive MBA from Cranfield School of Management, and accreditations in Lean Management and Management from Cardiff University and Open University Business School, respectively.

Her professional experience includes roles such as International Claims Process Optimization Lead, Change Partner, Lean Management Transformation Consultant, and Major Clients Relationship Manager at AIG, where she spearheaded strategic change initiatives and managed profit centers.

Miriam's strong verbal and written communication skills, coupled with her ability to mobilize multi-disciplinary teams, make her a valued asset in driving enterprise-wide behavioral changes and achieving desired outcomes.