Conrad Crowsley, a seasoned professional with 20 years of experience in IT services, has served in various capacities within WSP - Parsons Brinckerhoff Organization. He studied computer science at The City College of New York and has held several leadership roles, including IT Service Area Manager, Supervisor - Client Support Services, Server Administrator, Personal Computer Coordinator, and Project Administrator at Parsons Brinckerhoff in the United States. As the IT Service Area Manager, he managed day-to-day IT support for the New York area offices and project offices under his position. He supervised a team of seven IT support personnel, ensuring adherence to policies, maintaining high customer service levels for staff, senior management, and executive management. With his extensive experience in IT services, Conrad brings a wealth of expertise to the table and remains passionate about his work.