Terry Pooler is an accomplished Operations Leader and Employee Effectiveness Strategist. With 18 years of experience, including over 10 years at Zillow Group, Terry has honed her skills in organizational operations, talent acquisition and management, technical product and program management, business strategy, and cross-functional operations. Her specialty is quickly scaling businesses by developing organizational structures that prioritize both employee experience and efficiency. Terry's strategic approach relies on data-driven insights, creativity, and collaboration with cross-functional partners to deliver results. As an effective communicator and an owner-mentality leader, Terry delivers results by creating clarity through ambiguity and running towards chaos.

Terry's academic background includes a Bachelor's degree in Physics and Applied Mathematics from Bachelor's of Science, Physics & Mathematics and Metropolitan State University of Denver. Her professional experience includes leadership roles, including Director of Programs & Operations recruiting, Director of Strategy and Operations-sales, and Chief of Staff and Business Analyst at Zillow Group. She has also held positions such as Sales Manager-Trulia and Store Manager at Blockbuster as well as a Sales Professional at Furniture Row Companies.