Abraham Lincoln High School

Smith Vocational and Agricultural High School

San Jose State University

De Anza College

Evergreen Valley College

Seeking Apprentice Electrician role. Mechanically inclined problem-solver. Management and Customer Support experience.

Amherst, Massachusetts, United States

iD Tech Camps

Online Programs Manager

Product Support Specialist

Client Services Representative

- Handled client relations - greeting, returns, pricing, and policy; ensuring 100% satisfaction in person and on the phone.-Handled high volume of phone calls; 50-100+ daily on a 4 line phone system.-Scheduled appointments for 20+ individual stylists on staff.-Help to maintain exceptional level of professionalism expected in a high-end business with clients and staff.-Handled all maintenance issues in the salon such as IT/PC support as needed; also electrical and general maintenance.-Assisted in development and implementation of the salons marketing (social media, promotions, newsletters).-Supported Management with sales growth by tracking sales reports for products, services, and pre-booking ratios; completed on a daily, weekly and monthly basis.-Inventory Management of retail weekly using Millennium software; submitting purchase orders based on model quantities, receiving and handling discrepancies with orders.-Helped to maximize retail revenue with product knowledge to client, merchandising in salon, and product campaigns.-Maintained communication and coordination of salon education curriculum with vendors. (Kerastase, Bumble & Bumble, Oribe, Milbon.)-Trained new front desk coordinators in all front desk procedures and salon policies.-Cash handling and daily bank deposits.-Communicated personal and business needs between upper management and stylist staff.-Additional administrative duties include QuickBooks Data Entry for invoices and other payables, filing, scheduling meetings, booking travel arrangements, and other office duties as needed to support management.

Dustin David Salon

Front Desk Coordinator, Management Team

- Honed interpersonal skills and team-oriented work ethic.- Satisfied the needs of customers and coworkers in a fast-paced and high-stress setting.- Maintained a cleanly and professional work environment.- Kept up-to-date with constantly changing variables and new information.- Trained new hires with all procedures and standards.

Starbucks

Barista

- Received shipments as they arrived, entered receipts into inventory software emphasizing attention to accuracy.- Stocked products to shelves, maintained precise inventory counts.- Manufacturing of gaskets, use of robotic equipment, die-cutting.- Quality Assurance position ensured complete, undamaged, and properly packaged orders in an AS9120 and ISO certified environment.

K.R. Anderson Inc.

Shipping and Receiving, Quality Assurance

Kody Beaver