University of Southern Mississippi

Director of Stores

Seattle, Washington, United States

b8ta

Director of stores

Regional Manager of Stores

b8ta is a software-powered retail showroom for out-of-the-box consumer hardware and IoT products.  With user experience at its core, b8ta gives makers complete control over their brands while providing the essential hands-on experience for consumers and early adopters.  Visit b8ta at 516 Bryant St in Palo Alto or online at <a href="http://b8ta.com">b8ta.com</a>.

General Manager

Lead team of 350 professionals including 9 managers, 4 supervisors.  Created a positive work environment demonstrated in double digit increases in employee engagement as measured by Medallia.  Created a people first culture through care and commitment to excellence.  Empowered leaders to create strategies to improve team performance and measured work through increase in KPI.  Fostered internal development leading to many internal promotions for both leaders and team members.

Apple

Senior Manager

Leads team of 100 professionals including 4 managers, 4 supervisors. Market Mentor for several key initiatives, including ISGT, Performance Management, Leadership Development and LOTF, and Conversion. Responsible for coaching, leading, and mentoring leaders. Design strategies to execute company mission and vision. Consistently delivered high NPS scores, leading the Market and within top 10 of Market Team 4.

Talent and succession planning for a team of 70 employees. Responsible for all employee training, both on-boarding and continuing development.  Successfully executed brand standards throughout store.  Inventory controls and team training resulting in highest PI score the store had ever received.  Market mentor for Kronos, ISGT roll out, and performance management.

Apple Inc.

Manager

esponsible for total guest experience in store.Direct report for 6 Supervisors and 44 team members.Talent management through recognition and coaching performance. Increased profitability by controlling payroll, store related expense accounts, and inventory management.Achieved productivity goals through performance management.

Target North Jackson

Executive Team Leader

Upheld company merchandising standards throughout three departments.Direct report for 7 Supervisors and 27 team members.Planned and executed events to increase incremental revenue. Trained, coached and motivated employees through recognition, monthly touch-bases, bi-annual reviews and performance management.

Katrina Coskie