University of Nevada-Las Vegas

Workplace Experience Coordinator at Plaid

San Francisco, California, United States

In my current role, I help with defining and upholding company culture, overseeing company-wide communications related to our incoming staff, and celebrating the milestones of staff. I also work with cross-functional teams to coordinate travel, office perks, onboarding activities, and facilities management between vendors and staff.

Plaid

Workplace Experience Coordinator

- Coordinated and executed over 120+ events monthly for Google employees and external guests across multiple Google campuses
-  Scheduled planning sessions and lead walkthroughs with clients and various partner teams to maintain engagement and ensure successful event launches
-  Design visual aids, field event-related guideline inquiries, and provide administrative support to stakeholders responsible for event set up/execution 
-  Manage and coordinate 60+ calendars used by various facilities partners and Google employees

Manpower @ Google

REWS Event Coordinator

- Audited and reconciled monthly expenses, scheduled office ordering and delivery, created event graphics, and reviewed and submitted inventory tracking updates
-  Organized bi-weekly team-building events and luncheons for over 70 staff members and ensured functionality of staff-utilized spaces
-  Coordinated workstation set-up and quick orientation for new hires
- Partnered with cross-functional teams to ensure timely completion of various office projects

ClimateWorks Foundation

Operations Assistant

- Developed short training manual for incoming administrative staff to assist with proper apprentice interfacing protocol
- Coordinated technology tutorial and counseling sessions for pilot apprenticeship program students   
- Set up and scheduled meetings/ interviews, created necessary administrative forms,  created event graphics & executed data entry projects

YMCA of the Central Bay Area

Administrative Assistant

- Informed guests about specific desired amenities, guided guests to proper hotel selections, and arranged additional support for their conference needs
- Assisted with e-mail inquiries and additional phone outreach projects to ensure maximum reservation accuracy
- Fostered relationships with various hotel properties to resolve guest concerns and ensure accuracy of reservation information

onPeak

Reservations Services Specialist

- Drafted and delivered monthly executive summaries for brand partners at L'Oreal, Sundial Brands, and Proctor & Gamble
-  Hosted social media conversations on Twitter to increase brand awareness among consumers and promoted member-created photos to foster positive interaction with the brand
-  Created original newsletter copy for over 70,000 subscribers
-  Organized and executed first annual curlBOX Company Retreat to fuel productivity and encourage team-building

CurlBOX

Project Coordinator

- Explained product offerings through thorough comparisons using a tailored approach and suggesting local options for entertainment
-  Guided and coordinated guest requests and concerns to proper hotel departments
-  Arranged transportation, room, and airport requests via email and phone

Mandarin Oriental Hotel Group

Guest Services Representative

- Scheduled guest appointments and future treatments
- Assisted with retail merchandising and sales in Spa Store
- Managed guest flow and assist attendants in Fitness Center

Caesars Entertainment Corporation

Spa Concierge

- Maintained guest reservation system of 300+ guests per night
- Trained incoming hosts using Cheesecake Factory Standards and Procedures for maximum guest satisfaction
- Assisted Operations supervisor with payroll, insurance, new hire/termination paperwork, and general accounting tasks
- Input invoices for inventory and purchasing

The Cheesecake Factory

Backup Operations Support Technician

- Assisted  supervisor with patient follow-up and retention, insurance information and payment input
- Scheduled appointments, organized payment plans for patients, and updated clinic  mailing list information
- Organized lectures and community speaking arrangements for marketing purposes
- Served as a clinic representative for the Berkeley Chamber of Commerce Business Expo in 2008
- Served as a clinic representative at the Emeryville Healthy City Initiative Expo in 2009

Delia Gardner-Price