Diana Morales is a seasoned professional with a diverse background, holding an MBA, an engineering degree, and a Master's in Strategic Management. With over 20 years of international experience, she has specialized in IT consultancy for Enterprise and Emerging Accounts across various countries. Currently excelling at SAP, Diana focuses on helping large enterprise companies shape their Customer Experience strategies through end-to-end and omni-channel solutions, encompassing Marketing, Commerce, Customer Service, CRM, Sales tools, and data management. She has a proven track record of driving success for her clients and has been recognized for her exceptional performance by Gartner, Xerox, and Avention. Additionally, Diana has been awarded as the Best Woman In IT Sales multiple times and is actively involved in mentoring other women in the IT sales field. Her expertise lies in consultative sales at the C-level, particularly with Fortune 500 companies, with consistently exceeding sales targets.