Jason Anderson is a seasoned Business Analyst and Business Systems Analyst with a track record of success in improving efficiency and operations. With over 12 years of experience in the industry and a certification as a Scrum Master, Anderson has honed his skills in customer service, project management, process improvement, and communication. His superb written and verbal communication has helped him resolve client account problems, maintain client retention, and effectively train system applications for end-users. He has created design documents, performed system testing and implementation, and produced process maps utilizing 6 sigma methodology. Anderson obtained a Mini MBA in Business Administration from the University of Saint Thomas and a Bachelor of Science in Economics and Sociology from the University of Wisconsin-River Falls. He has held various roles at Ameriprise Financial, Wells Fargo, and US Bank, where he currently serves as a Business Technology Analyst.