Dmitry Vaganov is a highly experienced Consultant and seasoned expert in CRM, Analytics, and Data Management, with over nine years of practical experience. He has a deep understanding of Customer Relationship Management approaches and implementations in Financial Services and Telco industries, and is well-versed in aligning business needs with IT capabilities, aiming to provide better business results. Dmitry's expertise is in Integrated Marketing Management solutions, and he has experience with all stages of Implementation Life Cycle. His strength lies in his ability to leverage software projects and provide valuable pre-sales support, business solutions setup and configuration, and his robust knowledge of big data related technologies, including enterprise-level databases, Hadoop (Hive, Hbase), and in-memory storages (Hazelcast, Redis, Map DB).

Dmitry has a Bachelor’s degree from Bauman Moscow State Technical University and has been a Lead Marketing and Decisioning Architect at Pegasystems. He has also held the position of Senior Consultant at Sas and Imm Solutions Delivery Division Manager at Sas. Other roles he has held include Siebel Consultant and Project Manager at MTS Group, Project Manager, Consultant, CRM Leading Specialist, and CRM Specialist at Sputnik Labs, and Software Design Engineer at Telecomp. Dmitry has hand-on experience in basic software development (J2EE, Spring, C/C++, .NET, Unix Shell Scripting), as well as mobile apps development basics (iOS, XCode, UI, Location Services, Push Notifications), that gives him a competitive advantage in his field of expertise.