Kent Dyer is a strategic troubleshooter with over 20 years of experience in support, mortgage, banking systems, and authentication platforms. He has extensive knowledge of WMI for system parameters, working with MS-SQL server, change management, and patch management. Kent has experience overseeing patching schedules, updates, and load balancer swings to ensure system updates are completed. He has worked closely alongside developers and other teams to facilitate testing, deployment, and integration.

Kent has a customer-oriented approach to support development and has worked with numerous platforms and systems, including RSA Adaptive Authentication, Oracle, MySQL, scripting languages, and Remedy Helpdesk. His educational background includes studies at Central Oregon Community College and the Oregon Institute of Technology.

Kent has worked for organizations such as U.S Bank, FIS, Meritage Mortgage, and Robert Half Technology. He has served in roles such as IT Security Analyst Senior, Product Support Representative Senior, and Tier 3 (T-3) Systems Analyst II. Kent's diverse background has given him unique insights into numerous areas of the IT world.

Overall, Kent Dyer is an experienced professional with a vast technical knowledge base that includes a variety of relevant industries and applications.