Irfan Ghani is a seasoned hospitality expert with over 21 years of experience managing hotels of all sizes. After receiving his degree in Business Administration and Management, he went on to work as a Night Manager at Hotel Royal Plaza before becoming the Director of Operations and later General Manager at Remington Hotels. Currently, he serves as a Hospitality Business Consultant at Star Performance, where he helps hotels increase revenue and improve customer service. Ghani's expertise lies in training hotels to provide superior service and reduce turnover. He is passionate about helping businesses succeed by providing effective solutions that increase top-line revenues and overall service delivery.