Ryan Regier is a Customer Success Manager at Five9 and a former Sr. Enablement Technology Lead at OnDeck with a background in metallurgical and materials engineering. He has studied Ph.D, MS, and BS at Colorado School of Mines and has worked as a Metallurgical Engineer/Failure Analyst at Colorado Metallurgical Services and a Senior Analyst-Metallurgical Engineer at Stress Engineering Services. He has also worked as a Graduate Student at Colorado School of Mines and a Product Engineer Intern at Hobart Brothers Company. With his diverse experience in technology operations, sales channel management, and engineering, Ryan brings a unique perspective to his position in customer success.