COLBERT Veronique

Veronique Colbert is a marketing expert with over 15 years of experience in various industries, including telecommunications, marketing research, and digital marketing. She holds various degrees in business administration, marketing, and commercial techniques from prestigious institutions such as Tecnológico de Monterrey and ICN Business School. She also completed 200 hours of yoga teacher training.

Colbert's experience in marketing and customer relations has made her an esteemed speaker and consultant for digital marketing and customer experience optimization. She's worked with reputable companies such as AXA France, La Belle Assiette, Bouygues Telecom, and Orange Business Services, where she honed her skills in CRM, email marketing, marketing research, segmentation, push mobile, and data marketing. Her expertise is in managing direct and transverse management, coordinating projects, improving customer experience, developing business plans, and conducting market research and analysis.

As the current Director of Marketing Fidelization and Customer Relations at Digiposte for Business, she's committed to improving customer satisfaction, optimizing the customer journey, and enhancing the value of a brand. She also teaches CRM OmniCanal training at the MBA MCI and the IIM.