University of California, Los Angeles

Torrey Pines High School

University of California, Hastings College of the Law

Senior Director of Revenue Operations at Rescale

Oakland, California

Rescale

Senior Director of Revenue Operations

Leadership:* Managed 5-person Sales-Ops team; resources including Sales Operations Managers/Analysts, Deal Desk, and Business Intelligence and Analytics* Owned SKO planning and execution* Owned global sales QBR cadence Analytics:* Owned and drove source of truth go-to-market reporting* Responsible for sales forecasting, pipeline, reporting, and strategic analysisGo-To-Market Systems:* Rebuilt the entire funnel process starting with MQL to SDR Qualificationthrough Opportunity creation and Closed Won -- increased SQL by 30%despite stricter MQL criteria* Built a custom CPQ tool combining Visualforce, Apex, SpringCM, andSFDC approval processes -- decreased deal desk intervention in quoting process by 75%, effectively eliminated pricing errors in our quoting process* Worked with engineering to build an automated license provisioning service allowing product onboarding to be initiated from within Salesforce* Architected, built and deployed a comprehensive migration from Zendesk to Service Cloud for a global support team of 25 -- 3 months from purchase to launch* Led migration of our Marketing demand-gen engine from Eloqua to Marketo

Mesosphere

Senior Director of Sales Operations and Business Systems

- Worked with our product, engineering and data teams to normalize customer data across teams/systems* Provided input throughout the organization as a sales and marketing thought leader* Drove/owned sales and marketing process and system strategy and direction across Sales, Marketing and cross-functional teams* Oversaw teams responsible for the planning, prioritization and completion of sales and marketing-related IT projects* Facilitated successful implementation of new technology and processes, fostering an organization of continuous process improvement* Managed data governance processes and adherence to guidelines between internal business units and systems* Analyzed key business metrics

Lookout

Director of Sales Operations

- Drove business system strategy and direction across Sales, Marketing and cross-functional teams* Chief administrator of all key business systems (e.g. <a href="http://Saleforce.com">Saleforce.com</a>, Marketo,…)* Oversaw teams responsible for the planning, prioritization and completion of sales and marketing-related IT projects* Optimized business processes to scale growth and efficiency* Facilitated successful implementation of new technology and processes, fostering an organization of continuous process improvement* Managed data governance processes and adherence to guidelines between internal business units and systems* Analyzed key business metrics

PagerDuty

Senior Manager, Business Operations

Managerial Duties:* Manage $8,000,000 book of business and a team of 15 consultants and developers* Define long range department sales, marketing and resourcing strategy* Account resource management and mentoring junior team members* Legal counsel to executive team regarding customer facing contracts* Sales cycle management including contract negotiation and technical sales engineeringAccomplishments:* Grew ARR from key customer engagements by 50% - 150% across my account portfolio* Designed and implemented company-wide mentoring and training initiative* Promoted to Senior Consultant in only 9 months/Department Manager in just 14 months* <a href="http://Salesforce.com">Salesforce.com</a> Certified Administrator and <a href="http://Force.com">Force.com</a> Developer Certified* Marketo Certified ConsultantSample Projects:* Webstore to Salesforce com Integration * SaaS Renewal Opportunity Automation * Peoplesoft to Salesforce Integration* Custom Visualforce Products and Pricing Module* Ground-up build <a href="http://Salesforce.com">Salesforce.com</a> Computer Based Training and Adoption Module

Bluewolf, an IBM Company

Delivery Manager

- Grew ARR from key customer engagements by 50% - 150% across my account portfolio* Led department forecasting and account resourcing analysis* Negotiated client contracts and redlined Bluewolf contract templates* Developed global mentoring and training program for junior level resources* Cloud technology and business process consulting, primarily in the Salesforce ecosystem* Marketing automation consulting - program/campaign development and management* Agile project management and product development* Account and relationship management in long term, iterative customer engagements* Technical resource assisting sales team with business development and on-site sales meetings* Sample Projects: See Delivery Manager section above

Senior Consultant

- Cloud technology and business process consulting, primarily in the Salesforce ecosystem* Marketing automation consulting - program/campaign development and management* Agile project management and product development* Grew ARR from key customer engagements by 50% - 150% across my account portfolio* Account and relationship management in long term, iterative customer engagements* Technical resource assisting sales team with business development and on-site sales meetings* Sample Projects: Webstore to <a href="http://Salesforce.com">Salesforce.com</a> integration; SaaS renewal automation and tracking in <a href="http://Salesforce.com">Salesforce.com</a>; Ground up Build of <a href="http://Salesforce.com">Salesforce.com</a> Computer Based Training and Adoption Module

Consultant

- Management and strategy development for review and analysis of extremely voluminous document production- Issue analysis regarding patent, IP, and contract disputes between high profile technology companies- Managed several review teams ranging from 5 to 55 attorneys

Black Letter Discovery

Project Manager

My practice focuses on complex real estate and construction civil litigation, including the representation of homeowners associations in construction defect and CC&R enforcement actions. I have successfully represented clients in a variety of cases and have experience in all phases of litigation from the filing of the complaint through discovery, trial preparation and appeal.Representative Experience Includes:- Successfully opposed several motions for summary judgment, including preservation of a $3,000,000 condominium association construction defect claim- Negotiated settlement with opposing counsel- Deposed  construction industry expert witnesses- Developed deposition and discovery strategies resulting in successful case resolution, including taking and defending fact witness depositions.- Prepared and opposed motions in limine and trial briefs resulting in successful settlement outcome.- Prepared and successfully argued discovery motions. - Outstanding research and writing skills - have never lost in law and motion context- Substantial experience analyzing CC&Rs, DRE records and real estate industry related contracts- Represent the firm at industry marketing events- Published article regarding mandatory binding arbitration provisions in CC&Rs in August 2010 issue of ECHO trade journal

Berding & Weil LLP

Associate Attorney

- Insurance Coverage and Construction Defect Litigation- Research and preparation of motions, pleadings and legal memoranda- Propound and respond to written discovery- Attend and participate in depositions- Review and analysis of contracts and insurance policies

Boornazian, Jensen & Garthe

- Responsible for employment and housing cases from start-to-finish including interview, client counseling, fact investigation, and case planning  - Trial Prep including direct and cross examinations, closing statement, trial brief and motion writing- Negotiated settlement

UC Hastings Civil Justice Clinic

Student

- Medical Malpractice defense and general business law- Legal Research- Document preparation and review- Trial Prep

Neil, Dymott, Frank, McFall & Trexler APLC

Summer Associate

- Designed advertising collateral, sales presentations, business proposals, and miscellaneous document design and formatting- Created Web based Solutions for IBM sales proposals and presentations

Graphic Designer

- Helped develop DHL’s current ground service offering - Managed internal communication and project plan work-flow in DHL product suite    expansion project, for Sales, Marketing and Pricing departments - Managed network drive organization and structure - Assisted in Market Research and Sales Correspondence and attended weekly executive level project planning meetings

Gabe Rothman

Gabe Rothman