Georgia State University

Executive Assistant at Bird

Los Angeles, California, United States

Bird

Executive Assistant

Office Manager

- Provided support to Founder/CEO, COO/CFO & General Council
-  Maintained extensive calendars, including scheduling internal and external meetings and appointments
-  Coordinated global travel arrangements; booked flights, hotels and car service
-  Planned and executed team events, meetings, annual Board of Advisors meeting and other special functions
-  Drafted correspondence, processed complex financial transactions and created expense reports
-  Served as a liaison between leadership, management, legal and Board of Advisors
-  Screened, evaluated and interviewed applicants for positions
-  Managed operations of principal's household, including overseeing staff

Celmatix

Executive Assistant to Founder/CEO

- Proactively managed CEO and CFO's complex schedules, meetings and event attendance, including but not limited to, arranging meetings with individuals of interest; oversaw household staff and schedule
-  Arranged heavy domestic and international travel; produced detail itineraries and oversaw logistics to enure efficiency
-  Built relationships with influential clients and colleagues, including international heads of government
-  Planned and executed events for business dinners, social gatherings and philanthropic engagements
-  Handled all operational related functions ; served as point-of-contact to building management, IT, telecom, HVAC, supply and shipping vendors
-  Saved thousands of dollars in fees by designing new company logo and by bringing formerly outsourced labor in-house
-  Managed financial operations; handled bookkeeping, bill payments, expense reports and budgets
-  Coordinated weekly reports with international team leads and performed specialized research
-  Responsible for all aspects of Human Resources Department including foreign based operations
-  Purchased furniture and designed office space
-  Assisted Founder in opening up Cepheus Capital Growth Partners in Ethiopia

Panton Capital Group, LLC

Executive Assistant to Founder/CEO  -  Office Manager

- Ensured continuous, high quality support and seamless connectivity to Fortune 500 CEOs
-  Liaised with Executive Assistants to expedite members' VIP experience requests
-  Worked with Membership Director to respond to, and manage, incoming Membership inquiries and applications
-  Revamped company's initiatives and policy manual and instructed partners accordingly
-  Worked with Membership and Cultural Programming to create events to increase acquisition and retention of appropriate creative entrepreneurs
-  Liaised between members and Front Desk, collecting feedback and assisting with issues
-  Oversaw training and assessment of employee performance and disciplinary actions
-  Developed and facilitated team building activities and training for all employee levels
-  Managed payroll accounts/ timekeeping for hourly employees and coordinated with Accounts Payable on any outstanding billing issues

CORE: club

Assistant Membership Experience Manager

- Headed daily facility operations and ensured building requirements were met and maintained; including ensuring OSHA and ADA policies were adhered to
-  Recruited and trained personnel, supervised maintenance crews and contractors, ensured all groundskeeping, housekeeping, maintenance and renovation work was completed on schedule
-  Developed budget, labor cost plans and objectives & balanced payroll for Housekeeping department
-  Inspected cleanliness, appearance and maintenance of VIP rooms, guest rooms, corridors, back landings & staircases on assigned floors; reported & assigned all deficiencies to appropriate departments
-  Selected and oversaw vendors to ensure proper pricing, delivery and maintenance

Sheraton Hotels & Resorts

Executive Housekeeping Manager

- Hired and trained team members in all Front Office operations, including cash handling, customers service, switchboard, record keeping, and company policies & regulations
-  Coordinated interdepartmental practices to ensure quality customer service
-  Monitored client satisfaction processes and responded to guest’s inquiries
-  Conducted weekly meetings addressing current initiatives, projects and long term goals
-  Designed external communications pieces to offer to clients, outlining our services
-  Controlled cash transactions and reconciled the daily log sheet for multiple properties
-  Balanced payroll and expenses for Front Office department
-  Researched regularly the market and the competition, ensuring maximum room revenue & hotel occupancy through guest service excellence

Dagim Haileselassie