MSc Pyn Nongsiej is a professional with an impressive background in Business Information Systems and Business Analytics from the reputed University of Arkansas at Little Rock. With experience in CX operations, team management, and product development, she has honed her expertise in driving growth and delivering value to clients. She has worked with Fortune 500 companies such as Uber, where she focuses on customer experience and operations, helping to facilitate seamless communication and problem resolution between riders and drivers. As a former product manager and associate product manager at Pholar LLC, she led the development of mobile and web applications and guided the product marketing strategy. Moreover, MSc Pyn Nongsiej has the passion for software engineering and internships in firms like LumoXchange and Windstream. Her career began as a retail associate/business analyst at I NONGSIEJ, where she handled customer interactions and analyzed the Retail Business's growth opportunities. Her achievements have earned her the recognition of Forbes U30 Scholar, and she was also a summer research student intern at Arkansas Economic Development Institute.