Thomas Johnson is a highly skilled and experienced IT professional with a wealth of expertise in PC and Desktop Support across diverse Windows Networks and Telecommunications environments. With a proficiency in a range of Windows operating systems, including XP, 7, 8.1, and the latest Windows 10, Thomas has proven himself as a go-to person for providing technical guidance and support to both technical and non-technical teams.

Thomas has a strong educational background, having studied Business Administration and Management, General at Central State University, and gaining an Associate's degree in Information Technology from the University of Phoenix. He has also studied at Howard University, adding to his already impressive list of qualifications and credentials.

With a strong work history, Thomas has held several senior roles, including Senior Data Center Engineer at UPS, Senior Desktop Support Analyst at Boyd Gaming, Senior Desktop Engineer at Maryland Transportation Authority, Senior Technical Support Engineer at TSpec, Desktop Support Engineer at unisys/Microsoft, desktop support at Verizon, and desktop support at Honda R&D. In each of these roles, he has leveraged his expertise to resolve technical issues and provide critical advice on a range of IT matters.

In summary, Thomas Johnson is an accomplished IT professional with specific expertise in Windows Operating Systems, PC hardware and network client applications, and Active Directory. With his experience and educational background, he is well-suited to delivering exceptional technical support to any organization looking to optimize its IT infrastructure.