Connor Cirillo is a leading expert in conversational engagement and automation, dedicated to improving customer experiences across marketing, sales, and service. Cirillo holds a Bachelor's Degree in Entrepreneurship/Entrepreneurial Studies from the University of Rhode Island and has studied at the University of Arizona. His impressive resume spans several successful and innovative companies, including Betaspring, Happie, Wigo, Yik Yak, and HubSpot, where he currently serves as Head of Conversational Engagement. At HubSpot, Cirillo leads the charge in humanizing customer interactions through the use of tasteful automation, including chatbots and human support. He provides advisory services to other companies seeking to improve their customer experiences and is known for his ability to deliver impactful results.