Robyn M. Bolton is an innovation expert and founder of MileZero LLC. With an MBA from Harvard Business School and a BS in Marketing, cum laude with University Honors from Miami University, Robyn has worked with top organizations in diverse industries, including healthcare, retail and apparel, and consumer packaged goods. As a former partner at Innosight, she collaborated with leading brands such as Nike, Ahold USA, and Nestle to identify new markets, design and launch new business models, build innovation structures, and processes. Additionally, she worked as a consultant and project leader for The Boston Consulting Group in Boston and Copenhagen Denmark. Her expertise in innovation, intrapreneurship, Jobs to be Done, Design Thinking, Lean Startup, innovation processes and structures, innovation leadership, innovation management, innovation capability building, training using applied learning techniques, and innovation strategy is unparalleled. Her articles on innovation have appeared in Fast Company, Bloomberg BusinessWeek, Harvard Business Review Online, and Forbes. Furthermore, her unique insights have been featured in The New York Times and NPR’s Marketplace. Robyn provides her perspective, advice, tips, and tools about innovation, intrapreneurship, and leadership to subscribers at https://www.milezero.io. She is a sought-after speaker and podcast interviewee, offering her views on intrapreneurship, customer insights tools, and practices including Jobs to be Done, application of Design Thinking and Lean Startup in large organizations, and the unique role that leaders must play in encouraging innovation.