Michael Bretton

Michael Bretton is a dedicated and enthusiastic professional known for his unwavering commitment to customer service. With over 8 years of experience in the retail industry, he has honed his skills in both store operations and managing outsourced contact centers. Michael possesses in-depth knowledge of marketing strategies and excels in customer retention. He holds a Bachelor of Arts in History from the University of Roehampton, complemented by his earlier studies at the Beacon School in English, History, and Geography. Throughout his career, Michael has held key roles such as Professional Services Project Manager at Conversocial and various positions at Sainsbury's, including Crm Implementation Workstream Lead, Customer Contact Associate, Department Supervisor, and Customer Service Assistant.