Florence Kaci is a seasoned professional in the fields of business development, sales, and account management, particularly in the hospitality and tourism industry. Armed with a Master of Business Administration in Tourism and Hospitality, she has acquired extensive experience from reputable companies such as Phocuswright Inc. and Pegasus Solutions, where she held several key positions. As Director of Business Development EMEA, European Market Specialist at Phocuswright Inc., she played a vital role in driving growth and expanding the company's presence in the European market. Prior to that, she worked for Pegasus Solutions, where she held various positions, including Sales and Account Director, Director of Strategic Accounts, International Account Manager, and Hotel System Analyst. Her broad experience in the hospitality industry allowed her to develop expertise not only in sales and marketing but also in hotel operations and IT systems.