Mike Reid, a seasoned professional with extensive customer service and IT management experience, has established an impressive career path in the technology industry. He began his journey working at Coles Supermarkets, where he honed his customer service skills, and later transitioned to IT, specializing in people management, team growth, and development. Holding a degree in Multimedia Studies from the University of South Australia, Mike went on to acquire further training and education in management, including New Supervisor at Australian Institute of Management.

As a Group General Manager - Business Improvement at LogicPlus IT Solutions and Managed IT Service Provider, Mike focuses on empowering his team members to leverage their individual strengths to achieve success while maintaining their professionalism and integrity. His ability to find and utilize staff strengths has allowed for an environment that promotes teamwork and collaboration. Mike's professional journey includes broader responsibilities as he works with his team of technicians, manages small teams, and has scaled to the role of managing companies.