Zeeshan Shaikh, an accomplished professional with over 17 years of experience in customer success and professional services, is seeking to mentor a team of motivated individuals to drive customer retention and support the success of strategic customers. After earning his MBA from the University of Chicago Booth School of Business, Zeeshan has consistently achieved over 100% of quota and managed over $200 million in professional service deployments worldwide. He specializes in mentoring top-performing customer success managers and negotiating complex professional service agreements with IT procurement departments. Zeeshan has also technically enabled and managed implementation partners, managed escalations for enterprise customers, and retained over 90% of customers for Fortune 1000 accounts in the enterprise and service provider market. Zeeshan is a Cisco CCIE 10241 certified executive with expertise in global business development, direct sales and channel enablement, go-to-market strategy, strategic alliance, ISV, executive leadership, product management, managed services and solution selling. He is also technically skilled in cloud computing (IaaS, SaaS, PaaS), data center and virtualization, SDN, collaboration (voice, video), mobility, wireless, security, internet of everything (IoT), big data and business intelligence. Over the years, Zeeshan has worked for some of the biggest names in the industry, including Cisco Systems, Big Switch Networks, and Aryaka Networks.