Tom Chuang is an accomplished innovative technologist and customer-focused startup veteran with extensive experience in technical operations, high-performance and high-availability product development, business applications, product management, sales engineering, and business development. He is an expert in cloud computing, virtualization, SaaS applications and operations, internet network and systems architecture, e-commerce and web applications, web application acceleration and performance, and marketing and sales operations, SEM, SEO, and social media. Tom's expertise in cloud computing and web auto-scaling is evident in his latest projects where he migrated from traditional bare-metal systems and networking to Amazon EC2 cloud instances using RightScale management services and Rackspace Cloud. Tom's helps business design and implement marketing via SEM, SEO, social networks, and sales programs. He has held numerous leadership positions previously, including Director of Technical Operations at Posit Science, Senior Director of NOC Engineering at Teneros, Inc., and Director of IT Operations at Promopipe, to name but a few. Tom holds a Bachelor of Science from the prestigious University of California, Berkeley.