Gary Pica, a seasoned entrepreneur and IT expert with a degree in Business from Penn State University, is the owner of TruMethods, LLC, one of the first Managed Service Providers (MSPs). Since its inception in 1996, Gary has been leading the way in the development of MSPs and has found a way to avoid the common pitfalls that stifle the growth of most IT solution providers.

Gary has had first-hand experience with the major challenges faced by MSPs such as marketing, sales, and operations. Through years of practice, he has identified the key factors of a successful MSP, including an actionable business plan with the ability to add new managed services agreements monthly. He shared this philosophy and developed an MSP training program that has guaranteed sales growth, customer satisfaction, soaring margins, and a rise in the net worth of his clients. With over 2,000 companies he has trained, many have undergone a remarkable business transformation leading to increased profitability and efficiency.

Gary has a track record of success in IT services, starting from being a Sales Director at ADP, Managing Partner at Dynamic Digital Services, Inc, and Regional General Manager at mindSHIFT. His expertise lay in developing and implementing strategies that revolutionize the IT business, leading to the creation and success of MSPs. He understands that a successful MSP relies on people and processes, and he ensures that every employee has well-defined roles, responsibilities, and metrics with tracking capability. Gary's World Class MSPs generate 25%-35% net profits.